Right to Repair

Ok guys, I have been a JD tech for 20 years. Anything ag related the codes can be seen through the corner post or armrest screen. The only things that cannot be calibrated through the corner post or armrest screen is injector calibration values and vgt calibration. About everything else can be viewed on the corner post and armrest screen. Configurable address and be changed through there also. But some address simply cannot be changed. Most address are just information.Anything from about 2006 tells what the code is. And no, Service Advisor does not just tell you what to fix by looking up the code. You need to have some diagnostic experience to figure out what’s wrong. I think Deere doesn’t want the actual machine software out there in anybody’s hands. I’m sure someone would try and tweak the software beyond what the machine is capable of. Pretty sure anyone can buy manuals and or Service Advisor if they want .

This is whole reason I farm with vintage AC tractors and the fact I can’t afford the new stuff lol. Don’t want the aggravation my JD neighbor has. $400 just for a tech to plug in a laptop for 15 minutes to tell him what’s wrong with it.

jvin248 wrote: " of course it's the money JD isn't a charity organization just like every other business.They are going to do things that bring them back the best return Dollar$ wise." Lol. It's all short sighted. Companies make more profit from returning customers than "conquest" sales. Happy customers tell three friends, disgruntled customers tell sixteen friends to avoid the company. No amount of marketing can overcome recommendations by friends. Sounds good but in the case of JD what they are doing is making them a pile of money and financially doing very well overall.The business trash bin is full of companies that didn't put their financial interests first. Really the people that buy new from JD have traded them in or sold before they need any any real reapairs so what happens down the line doesn't mean much to them. .

Simple solution, if there are terms in company's policy that you don't like, don't buy their products. Darrel

tbran wrote: As a dealer, I agree - customers BOUGHT the tractor - they should be able to do with it as they see - If they want to buy a service manual they can - should be able to buy the electronic portion as well .  IF they screw it up - it is their fault - if they fix it - it is their gain. Deere argues they have 'proprietary' (secret) info they do not want accessed - BS. It is the money.

RIGHT... that is EXACTLY what i said... This is for BASIC SMALL MECHANICAL problems like injectors, sensor, vacuum leaks... things you can do YOURSELF.... Not "Reprograming" the software.... if your vehicle runs poorly  or has a light on, the SCANNER will give you an idea of what to look at.. I dont see "reprogramming" as a daily problem.

Edited by steve(ill) - 27 Feb 2025 at 8:14pm

If "right to repair" does happen, it won't affect anyone but big shops. Big shops will be the only ones that will be able to afford the computer files.

Edited by steve(ill) - 27 Feb 2025 at 8:00pm

If "right to repair" does happen, it won't affect anyone but big shops. Big shops will be the only ones that will be able to afford the computer files.

As a dealer, I agree - customers BOUGHT the tractor - they should be able to do with it as they see - If they want to buy a service manual they can - should be able to buy the electronic portion as well .  IF they screw it up - it is their fault - if they fix it - it is their gain. Deere argues they have 'proprietary' (secret) info they do not want accessed - BS. It is the money. 

Or simpler yet why can't the diagnostic system tell us that without having to hook up a scanner? It would save everyone time and money and frustration. Yes I understand that most new stuff can be monitored remotely by A, B, OR C, but it is still not good enough for the operator to understand. A code shows up with a brief description that I have no idea what it means so I still have to hassle the dealer because I can't comprehend a 5 word phrase used to describe a 2 page issue.

Harvey... what is needed is a very BASIC system for the Home Use... You would not have access to the engine governor speed, fuel injection point , trans shift points, etc..

ODB does not say "  #2 injector is bad and needs to be changed out".... but it DOES SAY  " missfire on #2 cylinder" ...... that leads you in the right directions ... could it be the injector?  yes... could it be a bad COIL  ? .... yes... not EXACT , but it does lead you in the right direction for repairs..

then why dont we just get rid of the obd2 system for the automotive industry and leave it all up to the dealers ?

The other side of this is Deere's ability to retain techs. Large farmers look at their bill from the local johnny Pop dealer and thinks "I have him out here 6 hours a week at $200/hour  - why don't I just HIRE the tech - he can work on my new Deere stuff and the other time he can help me farm - change oil - fix other stuff. That cuts out the dealer. I went to a service school last year and that was the hot topic - tech retention of Deere. They are losing them in droves. Not so much so CIH and Agco.